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Consumer Protection
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"Buyer beware is not the law in the State of Washington. Instead, our Consumer Protection Act prohibits unfair or deceptive acts or practices in trade or commerce."- Washington State Supreme Court
Bought a defective car, truck, or RV from a dishonest or unscrupulous dealership?
We help people exploited or swindled by deceptive conduct.
"It is impossible to frame definitions which embrace all unfair practices. There is no limit to human inventiveness in this field. It is also practically impossible to define unfair practices so that the definition will fit business of every sort in every part of this country." Washington State Supreme Court
However, some of the more common methods of deception are:
Undisclosed defects or damage
A dealership should tell you when they know about any defects or damage to a call they are selling you. You may have legal options if they do not.
Modified or tampered vehicles
If you buy a modified, altered, or even "deleted" vehicle from a dealership who did not explain this to you, you may have legal options that would entitle you to money damages or a buy back.
Unreasonable delays to repair or deliver promised work
For warranty work or otherwise, dealerships and repair shops must complete their repairs in a reasonable time frame. You may have legal options to recover your loss of use of the vehicle while the vehicle is in for repairs.
Odometer Alteration
Cars are often sold with the odometer rolled back inhibiting your ability to assess the real value of the vehicle you are buying.
Title brands defects transfers
New and used car dealerships sometimes fail to transfer the title to the vehicle to the buyers. Sometimes the title is branded because the dealership did not disclose salvage or total loss in the sales process. These delays and misrepresentations may cause consumers damages for loss of use, like the inability to register and drive the car. There might be legal solutions if this happened to you.
Other Sales scams
Yo-yo sales, bushing, Spot Delivery, and bait and switch
https://www.atg.wa.gov/bushing-scams
Lemon Law
Lemon Law has a specific meaning in Washington. Washington's Lemon Law generally requires you to submit your claim to an arbitration process before you can use other legal options. I can help you navigate the process: https://www.atg.wa.gov/general-lemon-law
